This is a continuation listing from the previous page of Arizona's largest pool builders. These companies build hundreds of pools each year. For each pool builder I have provided their Web site link, their phone number, their license number at the Registrar of Contractors and their Better Business Bureau information.
Paddock Pools
Phone: 480-947-7261
Registrar of Contractors License Number: 0713031
Business started: 1958
Office Locations: Glendale, Mesa, Phoenix, Scottsdale, Tempe
Member of Better Business Bureau since 1959. From the BBB: "This company has a satisfactory record with the Bureau. Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry."
Presidential Pools & Spas
Phone: 480-967-9467
Registrar of Contractors License Number: 094228
Business started: 1986
Office Locations: Gilbert
Member of Better Business Bureau since 1998. From the BBB: "This company has a satisfactory record with the Bureau. Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in thisindustry."
Rondo Pools
Phone: 602-246-6202
Registrar of Contractors License Number: 061263
Business started: 1983
Office Locations: Phoenix
Member of Better Business Bureau since 2000. From the BBB: "This company participates in the Membership Identification Program. This means the company has agreed to use special procedures including mediation and arbitration if necessary to resolve complaints. The company responded to complaints by addressing the disputed issues and exhibiting a good faith effort to resolve the complaints satisfactorily."
Shasta Pools and Spas
Phone: 602-532-3750
Registrar of Contractors License Number: 028410
Business started: 1966
Office Locations: Phoenix, Mesa
Member of Better Business Bureau since 1972. From the BBB: "This company participates in the Membership Identification Program. This means the company has agreed to use special proceduresincluding mediation and arbitration if necessary to resolve complaints. Based on BBB files, thiscompany has a satisfactory record with the Bureau. Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry."
You can obtain more information on any licensed pool builder in Arizona by visiting the Arizona Registrar of Contractors. According to their Web site, "Our mission is to promote quality construction by Arizona contractors through a licensing and regulatory system designed to protect the health, safety, and welfare of the public." At that site you can search by license number or name to find information relative to the number of complaints received by the Registrar of Contractors and how/if those complaints were resolved.
The comments quoted here from the Phoenix Better Business Bureau were accurate as of April 2003. For updated information, visit the Central/Northern Arizona Better Business Bureau Web site.
Are large pool builders the best pool builders? That's up to you and your research to determine. There are plenty of other pool builders in the greater Phoenix area. One way to find them is to go to the phone directory. No matter what the size of the company that you contract to build your pool, you should still check to see if they are members of the Better Business Bureau and that they are licensed contractors.
