In 2004, the Governor's Council on 2-1-1 created an implementation plan to properly disseminate information about emergencies and disasters in Arizona, including public health and safety advisories, homeland security alerts and disaster relief. The 2-1-1 system was a statewide system to give the public easier access to community, social service and homeland security information and referrals.
In 2008 the 2-1-1 project was terminated, but it was resurrected in 2011. February 11, 2012 was proclaimed "2-1-1 Arizona Day" as Arizona joined the national 2-1-1 system. Now we can use an easy-to-remember number, 2-1-1, to access community, health, and human service programs and coordinate volunteer needs with opportunities. Dialing 2-1-1 within Arizona, or going online to 211Arizona.org gets you to Community Information & Referral (CIR).
Any resident who needs help with finding medical services, family services, financial assistance, legal support, substance abuse services, transportation, food or other services, can call 2-1-1 to get help, Monday through Friday from 7 a.m. to 6 p.m. Closed evenings, weekends, and holidays. When the call center is closed, you can still access the information online.
Arizona 2-1-1 was recognized by About.com with a Readers' Choice Award for Best New Thing in Greater Phoenix for 2011.