Restaurant Review: Rustlers Rooste
Name of restaurant:Rustler's Rooste
Date of your visit (month/year):July 2011
Which location (city)?:Tempe AZ
Unfortunately we did not get to actually eat. While we waited for our table our children wanted to play on the slide. While our daughter waited her TURN in line, the manager came through with a group of ADULTS. The MANAGER physically moved our daughter out of his way and CUT in line with the adults. I went to the reservation desk and complained. We teach our kids they have to wait in line. It is common manners. I was told the adults were out of town guests. I would have to talk to the manager. I spoke with the manager. I explained that we teach our kids manners. He told me essentially -- too bad these adults HAD to get through. In the end, I was reprimanded by the manager for being rude because HE cut in line. We never ate after waiting over an hour an a half. Not only was this man condescending, he was mean and exemplified the epitome of incivility.