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Readers Respond: Readers Tell us About Their Visit to the Arizona Department of Motor Vehicles

Responses: 7

By , About.com Guide

From the article: MVD Arizona
If you needed a new driver license, to register your vehicle, to get an emissions test or some other driving related issue, you probably ended up dealing with the Arizona Motor Vehicle Department, or MVD. Were the lines long? What day of the week and time of day did you go? Which office did you visit? Were the staffers knowledgeable? Did you get what you needed online? Do you have any tips for others who need MVD services? Tell us about your MVD experience. How Was Your MVD Visit?

Meaning of letters

Does anyone know the meaning of the letters that they use at mvd office? [From the About.com Phoenix Guide: MVD is the acronym for Motor Vehicle Department. In some states it is the DMV, or Department of Motor Vehicles. Are those the letters you mean?]
—Guest Frank

Customer service

Everytime I go to the MVD. I get the samE poor service i should say by now im use to going into the MVD & thinking to myself which upset,rude character will I have the honor to talk to. this is a on going issue with MVD.
—Guest Are you Kidding me

rude people

Small-minded, ignorant, rude, are just some of the words that come to mind when describing the MVD employees at the 1840 Mesa Drive location. I WAS able to get in and out of there quickly, so that was a positive. Still, I can't see why, with so many people out of work, that these cretins can't act a little more human. I'm sure there are many more people out there more willing to do the same job without the nasty attitude.
—Guest rick

Parent

My son and I were both treated with disrespect and humiliation by a mvd officer in Nogales AZ yesterday. From the get-go this lady( only gave her first name Marcela made us feel as if we had done sonething wrong. She was banging drawers and was in the worst of approachable. I hope that both my son and I can get a clear explanation of her acts and her disiciones
—Guest Roberto Contreras

Thanks!

I found this through a Google search, and it was exactly what I was looking for. Thank you for taking the time to write this; I found it extremely helpful.
—Guest Amy

Out of state Inspection

Out of state inspection is not required unless you don't have a title. Also old registration not required
—Guest Kumar

Couldn't Find DMV!

I moved here from WA state, so I was glad to know from your website that I needed to take my passport with me to get an AZ license. However, I didn’t know where to go! Can you please add something to the effect, “in Arizona, the department of motor vehicles is known as the MVD.” I had the hardest time finding the location, since I was used to searching for “DMV” in Washington. Also, in Washington we do the motor vehicle and driver licensing in two separate offices, so I had no idea I could go to the same place for both. I could have killed two birds with one stone. How long it took: I arrived at the Chandler location on Beck Rd. at 7:45 a.m. and waited in my car until 7:55 to get in line. There were a dozen people ahead of me by then, and more arriving every minute. By the time my number was called, it was 8:20, and I was out of there with my new license by 8:35. So I would strongly advise showing up first thing in the morning, before the doors open, and getting in line early if is important. Also, I was shocked that the cost was only $10 and I didn’t have to take any kind of test, not even a basic vision test.
—Jenny

How Was Your MVD Visit?

Readers Tell us About Their Visit to the Arizona Department of Motor Vehicles

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